Call center now making public hospital physician appointments

Photo: SNS

As of Monday, 11 February 2019, people will be able to call in for medical appointments at public hospitals. The National Health Service (SNS) announced that the new “Sistema de Gestión de Citas Médicas” will reduce the long lines at public hospitals.

The first hospitals to use the free service are the Robert Reid Cabral Children’s Hospital in Santo Domingo, the Alejandro Cabral in San Juan de la Maguana and the Ángel Contreras in Monte Plata. The service will then be rolled over gradually to encompass more public hospitals.

The appointments will be operated by the centralized government call center that is located at the Oficina Presidencial de Tecnología de la Información y Comunicación (OPTIC). The number to call is: *753. Patients need to provide their ID or passport number, and indicate the hospital and the specialist they would like to see. The calls can be taken Monday to Friday from 8am to 5pm.

Recently the Hospital Hugo Mendoza launched its own app (#AppHugoMendoza) for making appointments at that pediatrics public hospital in eastern Santo Domingo.

Read more in Spanish:
Listin Diario

11 February 2019

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